Salesforce-Slack-Administrator Practice Test Questions

200 Questions


Large Inc. is a consumer goods company that uses the Slack Enterprise Grid org. Large Inc.'s Human Resources (HR) Director is looking to streamline how HR disseminates policy information and handles sensitive hiring manager questions related to recruiting and hiring. HR has its own designated workspace. How should you advise the HR Director use Slack for this use case? (Select the best answer.)


A. Create an org wide public channel for recruiting and hiring, and add all hiring managers in the organization.


B. Create an org wide private channel for recruiting and hiring, and add all hiring managers in the organization.


C. Create a private channel in the HR workspace, and add all hiring managers in the organization


D. Create a public channel in the HR workspace, and add all hiring managers in the organization.





C.
  Create a private channel in the HR workspace, and add all hiring managers in the organization

You're an Org Owner on the Slack Enterprise Grid plan responsible for posting new for your entire organization to read. You want to limit posting permissions to admins only.
Sometimes the newsletters contain important action items, so it’s important that everyone in your organization sees the message.
What is the best way to post your message? (Select the best answer)


A. Create a default org-wide channel called #announcements, and post your newsletter in this channel.


B. Send your newsletter to your team's channel and then copy/paste the link to your message to each team channel in your organization.


C. Send your newsletter in all of your department-specific channels to maximize visibility.


D. Send your newsletter to your organizations #general channel, and use the @channel notification





D.
  Send your newsletter to your organizations #general channel, and use the @channel notification

Amy is an Org Owner on an Enterprise Grid plan.
A workspace Admin informs Amy that a confidential file has been uploaded to a public channel by mistake. Amy needs to remove the file and determine who has downloaded it.
What should Amy do to accomplish this goal?


A. Using an integrated Data Loss Prevention (DLP) solution, delete the file, and then review the Audit Logs API to see who downloaded the file.


B. Using MDM, disable file downloads and then use session management to see who was logged in and downloaded the file.


C. Using a third-party eDiscovery app, delete the file and use data exports to determine who downloaded the file.


D. Using Slack Enterprise Key Management (EKM), revoke key access for the file, and review the EKM logs to see who downloaded the file.





D.
  Using Slack Enterprise Key Management (EKM), revoke key access for the file, and review the EKM logs to see who downloaded the file.

As an Org Admin in your organization's Slack Enterprise Grid instance, you manage the existing four workspaces. Since your org is rapidly growing, you need a way to communicate upcoming trainings that are available to the entire company. What is the best action to ensure these communications are seen in each current and future workspace? (Select the best answer.)


A. Create an org-wide channel dedicated to company trainings.


B. Create a multi-workspace channel for training that exists in each workspace.


C. Have each Workspace Admin post in the correct public training channel.


D. Create a Slack Connect channel dedicated to company trainings.





A.
  Create an org-wide channel dedicated to company trainings.

You're a Workspace Admin on a Slack Enterprise Grid plan. Your marketing team is working with an external contractor to prepare for a new product launch where multiple internal teams will need to work with the contractor. The contractor does not have Slack, so the marketing team asks you to add the contractor as a full member to Slack so they can join the numerous active project channels within the marketing workspace. Which type of access should you recommend for the contractor?


A. Multi-Channel Guest with access to all relevant project channels


B. Slack Connect direct message (DM) between the contractor and project lead


C. Single-Channel Guest with access to one project channel


D. Full member with access to the marketing workspace





A.
  Multi-Channel Guest with access to all relevant project channels

You're a Support Agent on the admin team for your organizations Slack Enterprise Grid workspace. You receive a service request from one of your employees to add 15 new members from a single external company to slack in order to support a 12-month joint marketing partnership. The team requires multiple channels and members for external collaboration. How should you respond to the service request? (Select the best answer.)


A. Approve the employee's request, then invite the external users to your workspace as Multi-Channel Guests with a 12-month expiration date.


B. Advise the employee to initiate one or more Slack Connect channels to collaborate with the external organization. The external organization can set up a free Slack instance if they are not already using Slack.


C. Advise the employee to request the external users be added to your identity provider (IdP) so they can authenticate to your workspace with SAME single sign-on (SS0).


D. Advise the employee to set up a separate Slack workspace that is jointly owed by both organizations.





B.
  Advise the employee to initiate one or more Slack Connect channels to collaborate with the external organization. The external organization can set up a free Slack instance if they are not already using Slack.

Which of the following statements describes the effect of configuring mandatory Two Factor authentication (2FA) in Slack?


A. Members must have a sophisticated and complex password that is updated regularly.


B. Members must use a biometric reader to authenticate with Slack.


C. Members use single sign-on (SSO) to handle the exchange of usernames and passwords on behalf of Slack.


D. Members must submit a verification code along with their password each time they sign in.





D.
  Members must submit a verification code along with their password each time they sign in.

You're an IT Manager and Slack Workspace Owner leading a team of employees on Slacks Business plan. Your security team has requested that you put a governance process in place for installing and approving Slack apps requested by users. They want to ensure that your team reviews each app before installation to ensure it meets compliance requirements They also want to audit requests and approvals, and to require a rationale for why the app is being requested. What is the best approach that uses native functionality to address the security teams request to manage app installations and approvals?


A. Preapprove the most common tools that workspace members would need, and provide the security team with this list Restrict apps that are not currently approved for use.


B. Turn on app approval within the Manage Apps dashboard, and require end users to provide a comment for each installation request in the App Directory. Add the members of your team to the list of App Managers, and send all approval requests to a public ffplz-apps channel.


C. Turn on app approval within the Manage Apps dashboard. Limit app approval to Workspace Owners only using Slackbot. and let the security team know when new apps are approved in the ^team-security channel.


D. Create a public channel called ^triage apps. Implement a Workflow Builder workflow with a form that asks end users to submit their app request name and a v' rationale App Managers can then review and approve or deny the app from the App Directory.





B.
  Turn on app approval within the Manage Apps dashboard, and require end users to provide a comment for each installation request in the App Directory. Add the members of your team to the list of App Managers, and send all approval requests to a public ffplz-apps channel.

GoodAdvertisements Inc works with several companies to support global advertising campaigns and are on a paid plan. They are preparing for a campaign launch that requires input from multiple companies. GoodAdvertisements Inc wants the ability to coordinate effectively with the companies before and during their respective launch in a private channel, but it is not clear whether the companies use paid Slack plans. The Admins at the company want to take security precautions before inviting any outside individuals into their Slack workspace. What is the best way for the Admins to have the individuals from the outside companies join the Slack workspace and ensure the process scales for future launches with other companies?


A. Require that invitations get approval via a #guest-invitation-approval channel so Admins can action the requests and inform project leaders to invite individuals from outside companies as Single-Channel Guests. Set expiry dates for the Single-Channel Guests.


B. Require that invitations get approval via a #guest-invitation-approval channel so Admins can action the requests and inform project leaders to invite individuals from outside companies as Multi-Channel Guests. Set expiry dates for the Multi-Channel Guests.


C. Have the Admins individually send out Single-Channel Guest invitations.


D. Ask the outside companies to upgrade to the paid plan. Then, share the launch channel externally to the companies, and set a reminder to unshare the channel when the launch is complete.





A.
  Require that invitations get approval via a #guest-invitation-approval channel so Admins can action the requests and inform project leaders to invite individuals from outside companies as Single-Channel Guests. Set expiry dates for the Single-Channel Guests.

You re a Workspace Owner for a Slack Business+ workspace. Your organizations sales team expresses interest in working with their customers in Slack. Customer relationships tend to be long term, though representatives tend to transition accounts frequently. Given that the sales rep assigned to a given customer often changes, which best practice process should you establish to allow the sales team to engage with their customers in the Business+ workspace?


A. Invite the customers la the respective existing account channels as Single Channel Guests and archive the channels when the relationship ends.


B. Create new account channels and share them with the respective customers using Slack Connect.


C. Create new account channels and add the respective customers as Single Channel Guests with an expiration date of 1 year


D. Create a new free Slack workspace, and invite the sales team and the customer care teams as full members.





B.
  Create new account channels and share them with the respective customers using Slack Connect.

Jorge is starting an Employee Resource Group for volunteers at his company to collaborate from across different business units. This group requires a workspace that is visible to all members of his organization, so that they can volunteer to join and follow the group’s progress. However, the group’s leaders want the rights to approve any members before they join. Which access level should Jorge set for this workspace?


A. Open


B. Invite Only


C. By Request


D. Hidden





B.
  Invite Only

Large Inc has a number of apps pre-approved in the App Directory for their teams to use, but their admins want to nominate a group of "App Approval Ambassadors" in addition to their Workspace Owners. These "Ambassadors" will be responsible for reviewing and approving or denying apps in a #plz-app-request channel. How can the Org Admin ensure that these "Ambassadors" are able to most efficiently approve or deny apps?


A. Have the "Ambassadors" conduct app review in the channel, using emoji to alert the Admins to whitelist the app.


B. Promote the "Ambassadors" to Workspace Owners in Slack.


C. Promote the "Ambassadors" to Workspace Admins in Slack.


D. Add the "Ambassadors" as "selected members or groups" to manage Approved Apps.





A.
  Have the "Ambassadors" conduct app review in the channel, using emoji to alert the Admins to whitelist the app.


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