Salesforce-Certified-Administrator Practice Test Questions

249 Questions


Which two solutions could an administrator find on the AppExchange to enhance their organization?
Choose 2 answers


A.

Communities


B.

Consultants


C.

Components


D.

Customers





A.
  

Communities



C.
  

Components



Cloud Kicks (CK) captures whether an opportunity should be reviewed by someone in product engineering with a checkbox field called Needs Review. CK also has a picklist field on the opportunity for Product Type. When a sales rep saves an opportunity, they need to select the Product Type or check the Needs Review box. What should an administrator use to accomplish this?


A.

Before Save flow


B.

Validation rule


C.

Workflow rule


D.

Required fields





B.
  

Validation rule



Cloud kicks intends to protect with backups by using the data by using the data export Service. Which two considerations should the administrator remember when Scheduling the export?

Choose 2 Answers.


A.

Metadata Backups are limited a sandbox refresh intervals.


B.

Data Backups are limited to weekly or monthly intervals


C.

Data export service should be run from a sandbox.


D.

Metadata backups must be run via a separate process.





A.
  

Metadata Backups are limited a sandbox refresh intervals.



B.
  

Data Backups are limited to weekly or monthly intervals



An administrator has assigned a permission set group with the two factorauthentication for User Interface Logins permissions and the two-factor authentication for API Logins permission to a group of users. Which two prompts will happen when one of the users attempts to log in to Data Loader?

Choose 2 answers


A.

Users need to connect an authenticator app to their Salesforce account.


B.

Users need to get a security token from a trusted network using Reset My Security Token.


C.

Users need to download and install an authenticator app on their mobile device.


D.

Users need to enter averification code from email or SMS, whichever has higher priority.





A.
  

Users need to connect an authenticator app to their Salesforce account.



C.
  

Users need to download and install an authenticator app on their mobile device.



A sales rep has left the company and an administrator has been asked to re assign all their accounts and opportunities to a new sales rep and keep the teams as is. Which tool should an administrator use to accomplish this?


A.

Data Loader


B.

Mass Transfer Tool


C.

Data Import Wizard


D.

Dataloader.io





B.
  

Mass Transfer Tool



Sales reps at Ursa Major Solar are having difficulty managing deals. The leadership team has asked administrator to help sales reps prioritize and close more deals. the administrator configure to help with these issues?


A.

Einstein Activity Capture


B.

Einstein Opportunity Scoring


C.

Einstein Search Personalization Einstein Lead Scoring





B.
  

Einstein Opportunity Scoring



Universal Container wants to increase the security of their org by requiring stricker user passwords. Which two of the following should an administrator configure?
Choose 2 answers


A.

Password different then username


B.

Prevent common words


C.

Minimum password length.


D.

Password complexity requirement.





C.
  

Minimum password length.



D.
  

Password complexity requirement.



A Sales user is trying to manage Campaign Members for an upcoming networking event. The user can view the Campaign, but add new Campaign Members or update Memberstatuses. How can an administrator troubleshoot this problem?


A.

Create a permission set to allow the user to edit Campaign Members.


B.

Provide the user access to both Leads and Contacts to edit all Members.


C.

Make sure the Marketing User Checkbox is checked on the user record page.


D.

Run a Campaign report and update any Member information via Data Loader.





C.
  

Make sure the Marketing User Checkbox is checked on the user record page.



The administrator at DreamHouse Realty added an email quick action to the Case page layout and is unable to see the action on the case feed. Which feature must be enabled to ensure the quick action will be displayed as expected?


A.

Email Notifications


B.

Email-to-Case


C.

Email Alerts


D.

Email Templates





B.
  

Email-to-Case



Universal Containers (UC) customers have provided feedback that their support cases are not being responded to quickly enough. UC wants to send all unassigned Cases that have been open for more than 2 hours to an urgent Case queue and alert the support manager. which feature should an administrator configure to meet this requirement?


A.

Case Scheduled Reports


B.

Case Dashboard Refreshes.


C.

Case Escalation Rules.


D.

Case Assignment Rules.





C.
  

Case Escalation Rules.



An administrator wants to create a form in Salesforce for users to fill out when they lose a client. Which automation tool supports creating a wizard to accomplish this goal?


A.

Process Builder


B.

Approval Process


C.

Outbound Message


D.

Flow Builder





D.
  

Flow Builder



The administrator for AW Computing is working with a user who is having trouble togging in to Salesforce. What should the administrator do to identify why the user Is unable to log in?


A.

Review the login history for the user.


B.

Check the attempted logins by running the setup audit trail.


C.

Pull the password history to ensure the password policy was followed.


D.

Reset the security token for the profile.





A.
  

Review the login history for the user.




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