At Universal Containers, there is a custom field on the Lead named Product Category. Management wants this information to be part of the Opportunity upon lead conversion. What action should the administrator take to satisfy the request?

A.

Map the lead custom field to the product's product category field.

B.

Create a workflow to update Opportunity fields based on the lead.

C.

Create a custom field on the Opportunity and map the two fields.

D.

Configure the product categories picklist field on the product.

The service manager at Ursa Major Solar wants to let customers know that they have received their cases via email and their websites. Medium-priority and high priority cases should receive different email notifications than low-priority cases. The administrator has created three email templates for this purpose. How should an administrator configure this requirement?

A.

Include three assignment rules that fire when cases are created. Add a filter for case priority. Select the appropriate email template for each rule.

B.

Add three auto-response rules. Configure one rule entry criteria for each rule and set a filter for case priority. Select the appropriate email template for each rule entry.

C.

Configure one workflow rule that fires when cases are created. Add a filter for case priority. Select the appropriate email template for the rule.

D.

Create one auto-response rule. Configure three rule entry criteria and set a filter for case priority. Select the appropriate email template for each rule entry.

The Human resources department at Northern Trail outfitters wants employees to provide feedback aboutthe manager using a custom object in Salesforce. It is important that managers are unable to see the feedback records from their staff. How should an administrator configure the custom object to meet this requirement?

A.

Uncheck grant access using Hierarchies.

B.

Define a criteria-based sharing rules.

C.

Set the default external access to private.

D.

Configure an owner-based sharing rules.

An administrator gets a rush request from Human Resources to remove a user’s access to Salesforce Immediately. The user is part of a hierarchy field called Direct Manager. What should the administrator do to fulfil the request?

A.

Freeze the user to prevent them from logging in while removing them from being referenced in the Direct Managerfield.

B.

Deactivate the user and delete any records where they are referenced in the Direct Manager field.

C.

Change the user’s profile to read-only while removing them from being referenced in the Direct Manager Field.

D.

Delete the user and leave all records where they referenced in the Direct Manager Field without changes.

Users at Cloud Kicks are reporting different options when uploadinga custom picklist on the Opportunity object based on the kind of opportunity. Where Should an administrator update the option in the picklist?

A.

Fields and relationships

B.

Related lookup filters

C.

Record Type

D.

Picklist value sets

An administrator Creates a custom text area field on the Account object and adds it to the service team's page layout. The services team manager loves the addition of this field and wants it to appear in the highlights panel so that the services reps can quickly find it whenon the Account Page. How should the administrator accomplish this?

A.

Create a new page layout and a new section titled highlights panel.

B.

In the Account object manager, create a custom compact layout.

C.

From the page layout editor, drag the field to the highlights panel.

D.

Make the field required and move it to the top of the page.

Sales reps miss key fields when filling out on opportunity record through the process. Reps need to move forward Win unable to enter previousstage. Which three options should the administrator use to address this need?
Choose Three answers

A.

Enable guided selling.

B.

Use Validation Rules.

C.

Configure Opportunity Path.

D.

Use Flow to mark fields required.

E.

Mark fields required on the pagelayout.

DreamHouse Reality needs to use consistent picklist value on a category filed on accounts and cases, with value respective to record types. Which two features should the administrator use to fulfill this requirement?
Choose 2 Answers

A.

Dependent Picklist

B.

Global Picklist

C.

Multi-Select Picklist

D.

Custom Picklist

Universal Containers (UC) would like to count the number of open cases associated with each account and update the account with this value everyFriday evening. UC has several hundred open cases at any given time. What should the administrator use to complete this request?

A.

Use a record trigger flow.

B.

Use a scheduled process builder.

C.

Use a Roll-Up summary.

D.

Use a scheduled flow

Sales users at Universal Containers are reporting that it is taking a long time to edit opportunity records. Normally, the only field they are editing is the Stage field. Which two options should the administrator recommend to help simplify the process?
Choose 2 answers

A.

Add a path for stage to the opportunity record page.

B.

Use a Kanban list view for Opportunity.

C.

Configure an auto launched flow for Opportunity editing

D.

Create a simplified Opportunity page layout.

Sales raps at Ursa Solar are having difficulty managing deals. The leadership team has asked the administrator to help sales reps prioritize and close more deals. What should the administrator and close more deals.

A.

Einstein Lead Scoring

B.

Einstein Search Personalization

C.

Einstein Activity Capture

D.

Einstein Opportunity Scoring

Which tool should an administrator use to identify and fix potential session vulnerabilities?

A.

Field History Tracking

B.

Setup Audit Trail

C.

Security Health Check

D.

Organization-Wide Defaults