Nonprofit-Cloud-Consultant Practice Test Questions

269 Questions


Topic 1: Exam Pool A

A consultant is installing NPSP in an existing Salesforce org for a nonprofit organization that plans to use the memberships feature in NPSP. Which action should a consultant take?


A.

Create a Membership Opportunity record type.


B.

Add a value in the Type field on Opportunity for Membership.


C.

Create a Membership Affiliation record type.


D.

Add a checkbox field on the Opportunity called "Membership".





A.
  

Create a Membership Opportunity record type.



How can a user differentiate between aContact's Account and Primary Affiliation under the Household Account model?


A.

A Contact's Account is the same as the Contact record, a Contact's Primary Affiliation is the Contact's Household.


B.

A Contact's Account is where they live, a Contact's Primary Affiliation is where they work.


C.

A Contact's Account is where they work, a Contact's Primary Affiliation is where they live.


D.

A Contact's Account is the same as a "bucket" where all Contacts are associated, a
Contact's Primary Affiliation is the Contact's Household.





B.
  

A Contact's Account is where they live, a Contact's Primary Affiliation is where they work.



A nonprofit organizationprovides case management to its clients. There is a requirement for
a score to be automatically assigned to each client based on several factors such as age,
income and number of health conditions. The nonprofit also wants to automate the creation
and assignment of follow up tasks related to the client.
Which combination of functions should the consultant recommend?


A.

Activities and Customizable Rollups


B.

Volunteer Recurrence and Customizable Rollups


C.

Engagement Plans and Levels


D.

Volunteer Wizard andReports





C.
  

Engagement Plans and Levels



A nonprofit organization wants acost-effective solution to generate and send donation acknowledgements automatically to donors via email. Which Salesforce solution should the consultant recommend?


A.

Nonprofit Success Pack


B.

Commerce Cloud


C.

Pardot


D.

Marketing Cloud





A.
  

Nonprofit Success Pack



A family foundation wants to use Salesforce to track its funding of dozens of projects using
a Campaign for each project. The foundation has a goal of funds to disperse, and it is
important that the foundation can track year over year goals for each project. What should
a consultant recommend for the foundation to track progress?


A.

Create a custom object for year and a custom object for project to track.


B.

Create a Campaign hierarchy for project and year.


C.

Create reports with bucketing and filters.


D.

Create a process that populates custom fields for each year and project on
Opportunities.





B.
  

Create a Campaign hierarchy for project and year.



A consultant is importing a number of new individual gifts from a recent fundraising event
for a non-profit that is using NPSP. It isvery important that donors receive credit for these
new donations. Where is the automatic Opportunity Contact Role hard credit value
configured for this scenario?


A.

Opportunity Settings


B.

Affiliation record


C.

NPSP Settings


D.

Relationship record





C.
  

NPSP Settings



A developer needs to create a custom Apex class in the TDTM framework. Whichsets of steps should the developer take?


A.

Create the Visualforce page, test class, and a Trigger Handler record


B.

Create the Apex class, test class, and Trigger Handler record


C.

Create the Apex trigger, test class, and Trigger Handler record


D.

Createthe Lightning component, test class, and Trigger Handler record





B.
  

Create the Apex class, test class, and Trigger Handler record



A development director needs to understand which organizations have given to the nonprofit in some year prior to the current, but have not contributed to the nonprofit in the current year. How should the consultant accomplish this task?


A.

Customize the date range on the NPSP SYBUNT report for Accounts


B.

Customize the date range on the NPSP SYBUNT report for Contacts


C.

Create an Opportunity report that compares Contact donations from the previous fiscal year to the current


D.

Customize the date range on the NPSP LYBUNT report for Accounts





B.
  

Customize the date range on the NPSP SYBUNT report for Contacts



A nonprofit organization uses a vendor for direct mail, and receives a monthly spreadsheet
from it with donor information, donation amounts, and the solicitation campaign that the
donation was in response to.
How can this information can be entered and de-duplicated against existing individuals in
the Nonprofit Success Pack (NPSP)?


A.

Use the Salesforce Data Loader to upload the spreadsheet and then manually check for duplicates and use the NPSP Contact Merge tool to de-duplicate records.


B.

Upload the spreadsheet using the NPSP Data Importer andassociate the individuals with Opportunities and Recurring Donations.


C.

Use the Salesforce Import Wizard to upload the spreadsheet and then de-duplicate records using the NPSP Contact Merge tool.


D.

Upload the spreadsheet using the NPSP Data Importer andassociate the individuals with Opportunities and Campaigns.





D.
  

Upload the spreadsheet using the NPSP Data Importer andassociate the individuals with Opportunities and Campaigns.



How often are updates to the NPSP pushed to production orgs?


A.

Three times per year


B.

Four times per year


C.

Once every two weeks


D.

Once every month





C.
  

Once every two weeks



A nonprofit organization is using NPSP to manage its contacts and their families. What should the consultant recommend about adding other common connections such as siblings and deceased and divorced spouses?


A.

Add them as Relationshipentries manually


B.

Add them as Relationship record types


C.

Add them as Affiliation entries manually


D.

Add them as Affiliation record types





A.
  

Add them as Relationshipentries manually



A nonprofitorganization is using Salesforce with the NPSP pre-installed. The nonprofit organization wants to give prospective volunteers a way to fill out their volunteer application online. How should this be accomplished?


A.

Create a web-to-case form in Salesforcewith the fields needed to capture the
information asked for on the form.


B.

Set up the Volunteers for Salesforce Volunteer Signup Form on the nonprofit's website.


C.

Create a Chatter Group for prospective volunteers, assign them a Chatter Free license,
andhave users complete the form.


D.

Set up the Volunteers for Salesforce Site Contact Information Site on the nonprofit's
website.





B.
  

Set up the Volunteers for Salesforce Volunteer Signup Form on the nonprofit's website.




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