A nonprofit organization needs to send a mailing to all clients to invite them to an
informational session on its workforce development program. The organization wants to
track who it was sent to and who responded. The organization is using the NPSP with the
Household Account Model. What should a consultant advise them to do to accomplish this
in Salesforce?

A.

Create a report using the NPSP All Contacts report and add a filter to just include clients

B.

Create a mailing list Campaign, then create a report using the type Contacts & Accounts with a filter for clients, then add to Campaign

C.

Create a Campaign, filter a list view for clients and add to Campaign. Create a report with the type Campaigns with Campaign Members.

D.

Create a Campaign field and add all clients to it, then use the Household Mailing List
button to generate the mailing list.

A nonprofit organization uses Customizable Rollups and has a large volume of Recurring
Donation Allocations for a specific fund. The system administrator notices a scheduled
skew job, but does not remember scheduling it. What should the consultant advise the
system administrator to do?

A.

View the Setup Audit Trail

B.

Keep the job

C.

Run a debug log

D.

Delete the job

During the Build phase of a project, one line of business requests the addition of a new field that is essential for its business process. A different line ofbusiness objects to the request and says that this field is unnecessary and will result in duplicate data. How should the consultant handle this?

A.

Fulfill the request and add the field, but create a separate page layout so the field is only visible to the line of business that made the request.

B.

Use the established governance committee for discussion and resolution.

C.

Add the field into a sandbox to test and validate expected outcomes.

D.

Remove themselves from the discussion and suggest that the two business line leaders meet to make a decision.

A nonprofit organization needs to import a list of donations made at a recentgala. Several of the donors have more than one mailing address. What is the correct order of objects to import data in Salesforce?

A.

Opportunity, Campaign, Contact, Address, Account

B.

Account, Address, Contact, Campaign, Opportunity

C.

Contact, Opportunity, Account, Address, Campaign

D.

Lead, Account, Address, Campaign, Opportunity

A nonprofit organization wants to manage its social media presence by being able tolisten to what constituents are saying about the organization on social media, measure its impact, and manage it from a mobile app. What should the consultant recommend?

A.

Social Studio

B.

Live Message

C.

Pardot

D.

Google Analytics

A nonprofit customer wants to have the status for aCampaign Member on a fundraising
campaign automatically update when a donation is received from that Contact.
What should the consultant recommend?

A.

Create a workflow rule that updates the Campaign Status when an Opportunity is created.

B.

Create an ApexTrigger to update the Contact's Campaign record.

C.

Enable Automatic Campaign Member Management in NPSP settings.

D.

Use Process Builder to update the Contact's campaign member record.

The executive director at a nonprofit organization wants to have a report to see how much fiscal year. There is a custom checkbox field on the Contact record to indicate board
members.
How should the consultant create this report?

A.

Use the Opportunities report type. Add a cross filter for Contacts with Board Member =
TRUE. Summarize the Total Gifts this Year and Soft Credits this Year fields.

B.

Use the Contacts & Accounts report type. Add a field filter for Board Member = TRUE.
Include the Total Gifts this Year and Soft Credits this Year fields.

C.

Use the Opportunities report type. Add a field filter for Contacts with Board Member = TRUE. Group results by the Total Gifts this Year and Soft Credits this Year fields.

D.

Use the Contacts & Accounts report type. Add a field filter for Board Member = TRUE. Add a cross filter for Opportunities with Soft Credits. Group results by Giving Totals.each board member has raised by either direct gifts or gifts they helped to influence for this

A nonprofit organization is using Volunteers for Salesforce and wants its volunteers to be able to log their own volunteer hours. Which two solutions should a consultant propose to meet this need? Choose 2 answers

A.

Set up a workflow rule with a weekly email alert sent to all volunteers asking them to reply back and report their hours for the week and then a user will manually enter the hours in Salesforce.

B.

Set up a Chatter Group for each volunteer job, add volunteers who are assigned to that
job, and have the volunteers log their hours in the Chatter Group.

C.

Set up the Volunteers Personal Site and direct the volunteer to record hours on the tab there.

D.

Set up a Log Volunteer Hours section on a page on your website and direct volunteers
there to log their hours to the volunteer job or shift they worked on.

The executive director at a nonprofit needs to understand the overall summary of
individuals engaged with the organization across multiple channels, including donations, volunteer shifts, and event attendance. What can the consultant deliver to help them achieve this summary by channel?

A.

Create a Role Hierarchy to summarize the number of Opportunity records associated
with each user, and the Campaign Memberships associated with the Primary Contact on
the Opportunity by channel.

B.

Create an Account Hierarchy to see the number of people related to each household,
and their associated Contact records with Campaign Memberships and Opportunities by
channel.

C.

Create a User Hierarchy to report by user with the Opportunity, Contact, and Campaign
records owned representing donation, volunteer, and event channels and their Campaign
Memberships.

D.

Create a Campaign Hierarchy to see thenumber of people associated with each
donation, shift, and event, by channel with Campaign Memberships.

An international nonprofit organization added a translated relationship picklist value, however the reciprocal relationship record is not displaying correctly.
What is the cause of this error?

A.

The system administrator did not enable theTranslation Workbench.

B.

The language is not supported in NPSP.

C.

The current user does not have the correct locale.

D.

The system administrator did not add the reciprocal relationship value in the NPSP
Settings tab.

A nonprofit organization wants a report that compares giving at a consistent point in time fromyear to year.
Now should the consultant set this up?

A.

A. Create a matrix report bucketing the dates you wish to compare.

B.

Create a joined report showing the two years side by side.

C.

Run the NPSP Account SYBUNT and Contact SYBUNT reports.

D.

Set up a Reporting Snapshot on Opportunities.

A nonprofit organization recently completed a migration to a NPSP Salesforce org. The consultant wants to ensure that all the migrated Accounts use the same account model. What action should the consultant take?

A.

Run theNPSP Health Check Tool

B.

Run the Salesforce Optimizer

C.

Run the Data Quality Analysis Dashboard

D.

Run the Lightning Readiness Assessment