Marketing-Cloud-Developer Practice Test Questions

196 Questions


A sendable data extension with a text field named 'Balance' contains the value S6.96 fora particular record. The following AMPscript statement is included in an email:

IF (Balance > 6.00) THEN

SET @Result = 'Balance is more than $6.00

ENDIF

Why would this IF statement yield unintended results?


A. The operands are not the same data type.


B. The comparison should use the < operator.


C. Balance is a protected keyword.


D. Double quotes should be used instead of single quotes.





A.
  The operands are not the same data type.

Explanation:

The Balance field is a text field and contains the value "S6.96", which is a string. The IF statement is comparing a string with a numeric value (6.00). Since the operands are not of the same data type, this can yield unintended results. To correctly compare the balance, the string should be converted to a numeric value.

Example:

%%[ SET @Balance = "6.96" /* Simulating text field value */ IF (Value(@Balance) > 6.00) THEN SET @Result = 'Balance is more than $6.00' ENDIF ]%% [: Salesforce AMPscript Data Types and Conversion, , , , , ]

Northern Trail Outfitters has an Enterprise 2.0 account with 15 business units. Each business unit can access a Shared Data Extension named 'Inventory', which contains the details for each product. A Boolean field named 'InStock' indicates whether the item is available. Which snippet of AMPscript would return all products which are currently available?


A. LookupRows ('Ent. Inventory*, 'true', 'InStock')


B. LookupRows ('Ent. Inventory*, itemName, 'InStock', 'true')


C. LookupRows ('Ent. Inventory*, 'InStock', 'true', )


D. LookupRows ('Inventory*, 'InStock' 'true',)





C.
  LookupRows ('Ent. Inventory*, 'InStock', 'true', )

Explanation:

The LookupRows function retrieves rows from a data extension where specified criteria are met. In an Enterprise 2.0 account, the data extension name in shared data extensions should be prefixed with 'Ent.' to indicate it is in the shared space.

Example:

SET @rows = LookupRows('Ent. Inventory', 'InStock', 'true') [: Salesforce AMPscript LookupRows Function, , ]

A developer wants to create a CloudPage which is linked from an email. %%[SET @point = RequestParameter(x) SET @value = 5 IF Length(@point) > 1 THEN SET @value = 1 ELSEIF Length(@point)>2 THEN SET @value = 2 ELSEIF Length(@point) >3 THEN SET@value = 3 ELSEIF Length(@point) >4 THEN SET @value = 4 ENDIF]%% Which is the expected value of @value if x = 'Tacos'?


A. 3


B. 1


C. 5


D. 4





B.
  1

Explanation:

In the provided AMPscript, the IF statement checks the length of the @point variable and sets @value accordingly. Since x = 'Tacos' has a length of 5, it meets the first condition Length(@point) > 1, which sets @value to 1. Subsequent conditions are not evaluated because the first condition is already true.

AMPscript IF-ELSEIF Example:

%%[ SET @point = RequestParameter('x') SET @value = 5 IF Length(@point) > 1 THEN SET @value = 1 ELSEIF Length(@point) > 2 THEN SET @value = 2 ELSEIF Length(@point) > 3 THEN SET @value = 3 ELSEIF Length(@point) > 4 THEN SET @value = 4 ENDIF ]%%

[: Salesforce AMPscript Documentation, , , ]

Which statements are trueregarding the Marketing Cloud SOAP API? Choose 2.


A. More than 2000 SOAP calls can be performed per minute.


B. Most SOAP calls can be synchronous or asynchronous


C. Uses XML in request and response body.


D. Uses JSON in request and response body.





B.
  Most SOAP calls can be synchronous or asynchronous

C.
  Uses XML in request and response body.

Explanation:

Regarding the Marketing Cloud SOAP API, the following statements are true:

Most SOAP calls can be synchronous or asynchronous (B) - This means that API calls can either wait for the operation to complete (synchronous) or proceed with other tasks while waiting for the response (asynchronous).

Uses XML in request and response body (C) - The SOAP API utilizes XML for both requests and responses, providing a standardized format for data interchange.

References:

Salesforce Marketing Cloud SOAP API Overview

Salesforce SOAP API Developer Guide

A developer is notified the View Email As Web Page (VAWP) link, when clicked, displays the message, The system is temporarily unavailable. We apologize for any inconvenience. Please try again later. What could be a possible cause for the error


A. The data in the data extensions used at the time of send was overwritten.


B. The email used at the time of send was deleted, updated, or moved.


C. The sender profile used at the time of send was overwritten.


D. The data extension used at the time of send was moved to another folder.





A.
  The data in the data extensions used at the time of send was overwritten.


Northern Trail Outfitters (NTO) stores most of their customer data in Marketing Cloud. They do not mind their data being viewed in clear text within SFMC to users who have access, but they want to ensure the underlying database files are encrypted at rest in case the physical media is stolen. Which encryption method should NTO use?


A. Encrypted Data Sending


B. Field-Level Encryption


C. Tokenized Sending


D. Transparent Data Encryption





D.
  Transparent Data Encryption

Explanation:

Transparent Data Encryption (TDE) is the appropriate method for ensuring that the underlying database files are encrypted at rest. TDE encrypts the database files themselves, protecting the data in case the physical media is stolen, while allowing the data to be viewed in clear text by authorized users within the system.

Transparent Data Encryption: Encrypts data at rest, ensuring that the database files are secure.

[: Salesforce Transparent Data Encryption, , ]

A developer receives a request for tracking data for alt sends associated with a specific JoblD. The developer needs to see Sends, Opens, Clicks, and Bounces. Which two activities could the developer use? Choose 2 answers


A. Tracking Extract Activity


B. Server-Side JavaScript Activity


C. Campaign Data Extract


D. SQL Query Activity





A.
  Tracking Extract Activity

D.
  SQL Query Activity

Explanation:

To retrieve tracking data for all sends associated with a specific JobID, including Sends, Opens, Clicks, and Bounces, the developer can use the following activities:

Tracking Extract Activity (A) - This activity extracts tracking data such as sends, opens, clicks, and bounces into a file, which can then be used for reporting or further processing.

SQL Query Activity (D) - This activity can query the data views to gather tracking data directly from the Salesforce Marketing Cloud databases. The developer can write SQL queries to select specific tracking information based on the JobID.

References:

Salesforce Marketing Cloud Tracking Extract Activity

Salesforce Marketing Cloud Data Views

Northern Trail Outfitters wants to trigger follow upmessages after a subscriber opens an email. What process would they use to get real-time engagement data?


A. Query Activity


B. Client-Side JavaScript


C. WSproxy Service


D. Event Notification Service





D.
  Event Notification Service

Explanation:

The Event Notification Service (ENS) in Salesforce Marketing Cloud provides real-time event notifications, such as email opens and clicks. Using ENS, Northern Trail Outfitters can trigger follow-up messages based on real-time engagement data.

[: Salesforce Event Notification Service, , ]

A developer receives Error Code 5 when performing a SOAP API call. The error states: "Cannot Perform 'Post' on objects of type 'SentEvent'". What could be the issue?


A. SOAP does not support POST; useREST


B. The authentication token has expired.


C. It may be a temporary network issue.


D. 'SentEvent' is not able to be updated using SOAP.





A.
  SOAP does not support POST; useREST


A developer is making an API REST call to trigger an email send. An accesstoken is used to authenticate the call. How long are Marketing Cloud v1 access tokens valid?


A. Access tokens expire after 24 hours.


B. REST calls do not require an access token.


C. Each API call requires a new access token.


D. Access tokens expire after one hour.





D.
  Access tokens expire after one hour.

Explanation:

In Salesforce Marketing Cloud, access tokens are valid for one hour (D). After one hour, a new access token must be obtained to continue making API calls. This ensures security and helps manage the lifespan of tokens effectively.

References:

Salesforce Marketing Cloud API Authentication

Salesforce Marketing Cloud REST API Overview

A developer is using the REST Authorization Service to obtain an OAuth access token. Which method should be used to include the access token in the API requests


A. Include the header x-access-token: your_access_token


B. Include as a query parameter access_token=Y0UR_ACCESS_TOKEN


C. Include the header Authorization: Basic your_access_token


D. Include the header Authorization: Bearer YOUR ACCESS TOKEN





D.
  Include the header Authorization: Bearer YOUR ACCESS TOKEN

Explanation:

When using the REST Authorization Service to obtain an OAuth access token, the standard method to include this token in subsequent API requests is by adding it to the Authorization header with the Bearer scheme.

Correct Method: Authorization: Bearer YOUR_ACCESS_TOKEN

This format is a standard practice for OAuth 2.0 token usage.

[: Salesforce Authentication and Access Tokens, , ]

A developer created a landing page in CloudPages which return unique content when subscriber data is located on a related data extension. The developer does not know if all subscribers have rows in the related data extension, and want default content to render if no subscriber data is found on the related data extension. Which best practice should the developer follow to control the unique and default content?


A. Use the RowCount function and an IF statement


B. Use the Lookup, Row and Field functions


C. Use the LookupOrderRows and Row functions


D. Use the DataExtensionRowCount function





A.
  Use the RowCount function and an IF statement

Explanation:

To control the rendering of unique and default content based on the presence of subscriber data in a related data extension, the best practice is to use the RowCount function and an IF statement:

%%[ VAR @rowCount SET @rowCount = RowCount(LookupRows("RelatedDataExtension", "SubscriberKey", _subscriberKey)) IF @rowCount > 0 THEN /* Render unique content */ ELSE /* Render default content */ ENDIF ]%%

This approach checks if there are any rows in the related data extension for the subscriber and conditionally renders the appropriate content.

References:

AMPscript Guide

Salesforce Marketing Cloud Documentation


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