In linear organizations, decisions tend to follow from bottom to top through well-defined line
of authority.

A.

True

B.

False

When organizations delegate authority and make decisions by using managers from more
then one subarea, these refer to:

A.

Template organization

B.

Complex structure

C.

Matrix organization

D.

Multilevel hierarchical structure

What describes the purpose of the organization and how it is organized to meet its goals is
called:

A.

System

B.

Mission

C.

Objectives

D.

Philosophy

What refers to shared beliefs, values and behaviors of the members of an organization?

A.

Culture

B.

Legation

C.

Refinement

D.

Attitude

Management styles can be categorized in which two classifications?

A.

Practitioner management and participative management

B.

Autocratic management and participative management

C.

Arbitrary management and exclusive management

D.

Autocratic management and proactive management

People who make decisions themselves and issue orders to subordinates without seeking
their input and without regard to their feelings are known as:

A.

Practitioners

B.

Stakeholders

C.

Participative managers

D.

Internal auditors

Which of the following is NOT the step involved in strategic planning process?

A.

Develop strategic plan

B.

Develop specific plan

C.

Communicate the plan

D.

Monitor the plan

The change that results in a need to change policies, procedures, staffing levels or goals
refers to which change?

A.

Change in policy

B.

Change in technology

C.

Change in practices

D.

Change in expertise

Change in moral environment says:

A.

require modifications of training policies or personnel rules

B.

change or increase areas of emphasis

C.

tightens controls and performance measures

D.

obtains and responds to feedback from external parties

An organization-wide commitment to quality is called Quality control.

A.

True

B.

False

Risk assessment and developing plans and processes for risk mitigation is the purpose of:

A.

Risk Planning

B.

Risk Monitoring

C.

Risk Identification

D.

Risk Management

____________ is an independent, objective assurance and consulting activity designed to
add value and improve an organization’s operations.