Wendy, the Community Manager at Regional Containers has cometo you for advice on managing the Community (Community Manager & Community Builder) from a Mobile Device, what do you recommend?

A. Navigate to the community URL and append /manage/one.app and you will be able login to the mobile community management site

B. Wendy should access Community Manager and Community Builder via a Desktop browser only

C. Wendy should download the OneCommunity Manager app where she will be able to make limited administrative changes to the Community

D. Wendy should download the Salesforce1 app and access the Community Manager through the Salesforce1 switcher

Northern Trail Outfitters uses Salesforce internally and needs tolaunch a Community for their customers. • Northern Trail Outfitters works with a survey partner and needs to extend that capability to the Community users. • Northern Trail Outfitters works with an electronic signature partner and needs to extend thatcapability to the Community users. • This Community needs to be built with the Customer Service Template. All integrations must be mobile— first. • Both partners have Community Lightning Components available. What should a Salesforce Admin do to accomplish this task?

A. Design and develop an API-level integration with the Survey and electronic signature partners and make it available for Community users.

B. Install and configure the non-Lightning Components for surveys and electronic signatures available from the Partners

C. Install and configure the Community Lightning Components for surveys and electronic signatures available from the two Partners.

D. Design and develop custom Community Lightning Components for surveys and electronic signatures.

Universal Containers needs to use capabilities, using the Customer Service Template, in Salesforce Communities to enable Social Sign-on for their customers. What should the SalesforceAdmin do to enable users to use their Social Sign-on?

A. Setup the authentication provider for Social sites and add the Social Sign-on component to the login page.

B. Configure Community Sign-on at the social web site to make sure the user is authenticated and provided access.

C. Enable Social Sign-on in the Community management preferences menu.

D. Create a custom login page with Social Sign-on capabilities, including authentication providers.

Universal Containers houses their order information in their legacy backend systems. Customers need to see their orders from the back office in their customer-facing Community.

- The existing Salesforce Org (which hosts the Community) has integration with the backend legacy system using Salesforce Connect.

- Customer users only need to see their orders in the Community.

- Orders are currently public read-only.

- Customer users need to access fields that are already part of the existing integration.

What two things should the Salesforce Admin do to meet these requirements?

Choose 2 answers

A. Leverage existing integration with the legacy System.

B. Create a new integrationwith the Legacy System for customer users.

C. Update the customer user Profile and give them the "View all" permission on the integration object.

D. Set the External Users' Organization-Wide Defaults to Private for external objects.

Universal Containers needs to provide Community access to aselect set of customers. Customers will NOT be asked to register. In which two ways can a Salesforce Admin accomplish this task? Choose 2 answers.

A. Use external ETL tools to extract customers and load into Salesforce.

B. Use the Salesforce Community User API to create Community users.

C. Use the Data loader to extract the customers and upload the customers to be set up as Community users.

D. Use the Community import wizard to create users.

A Salesforce Admin enables "Allow Members to Flag" in Community Management. Which two content types can member flag as inappropriate? Choose 2 answers

A. Articles

B. Files

C. Posts and Comments

D. Topics

How Should the Salesforce Admin meet these requirements? Universal Containers need a Community for distributors who manage their sales with the following requirements: Each distributor has multiple users. Users within the same distributor should be able to talk to each other. Users should not be able to talk with users from other distributors. Knowledge articles and other Community features should be the same for all distributors.

A. Create Sharing groups to share users within a distributor. Allow discussions, keeping the OWD for Users as private.

B. Create a separate Community for each distributor. Allow members to talk within the Community and enable the Community user visibility.

C. Enable the Portal user visibility and disable the Community user visibility under Sharing settings. Keep OWD for Users as private for external users.

D. Create a Sharing set to share the users within a distributor in the Community. Allow discussions, keeping the OWD for Users as private

ACME Enterprises wish to establish two Customer Communities one for their VIP Customers and another for all Customers. ACME enterprises do not require different functionality from each Community but rather wish to increase the level of personal interactions from staff in the VIP community. How should the Administrator at ACME Enterprises configure access to the Community?

A. Sharing Rules

B. Permission Sets

C. Public Groups

D. Profiles

E. Chatter Groups

Your company has provided youwith 6,321 'Bad Words' they wish to prevent being used in the Customer Community. How many Content Criteria are required to support this requirement?

A. 4

B. 2

C. 3

D. 1

E. 6

Northern Trail Outfitters uses Knowledge Articles to address customer questions in their Napili Community. They need to know if these Articles are helpful to customers when they search for help in the Community. What is the most efficient way for a Salesforce Admin to get this information from customers?

A. Build a custom Community page that shows the Knowledge Article and have custom fields to capture customer comments.

B. Create a customer survey using custom Lightning components and add it to the home page.

C. Redirect customers to a survey form in an external website that captures their comments on the Knowledge Article

D. Enable the article voting property on the Article Content component in thearticle detail page in the Community Builder

You have just enabled Portal User Visibility in Setup > Sharing Settings. What is the benefit of doing this?

A. Community Managers are able to view all Community Users regardless of the organisation-wide defaults

B. Limited information on Community user profiles are publicly accessible e.g. Name, Photo, Reputation Level, Description

C. Limited information on Community user profiles are publicly accessible e.g. Name, Photo, Reputation Level, Description

D. All users with Write access to Cases on their profile are able to see all Cases owned by Community Members

E. Community users in the same community can see each other, regardless of the organisation-wide defaults

F. Portal users in the same customer or partner portal account can see each other, regardless of the organization-widedefaults

Your company requires to set up community access for bothcustomers and partners but wish to tailor the content that is shown for each member type and region, how do you architect this solution?

A. Create two Communities, one Customer Community and one Partner Community

B. Create one Community and use page variations to control what members see

C. Create one Community and build a lightning component that displays different content based on the users profile logging in

D. Create one Community using Sharing Sets to control what members see

E. Create a Community tailored to each region