Skills necessary for project management such as motivating to provide encouragement; listening
actively; persuading a team to perform an action; and summarizing, recapping, and identifying
next steps are known as:

A.

organizational skills

B.

technical skills

C.

communication skills

D.

hard skills

Which tools or techniques are used during the Close Project or Phase process?

A.

Reserve analysis and expert judgment

B.

Facilitation techniques and meetings

C.

Expert judgment and analytical techniques

D.

Performance reviews and meetings

When a project is undertaken to reduce defects in a product or service, the objective of the project
is to create a/an:

A.

improvement

B.

program

C.

result

D.

portfolio

The degree of uncertainty an entity is willing to take on in anticipation of a reward is known as its
risk:

A.

management

B.

 response

C.

tolerance

D.

appetite

The zero duration of milestones in project planning occurs because milestones:

A.

Are unpredictable and challenge the Plan Schedule Management process.

B.

Occur at random times in the project plans.

C.

Represent a moment in time such as a significant project point or event.

D.

Represent both significant and insignificant points in the project and are difficult to anticipate.

Which type of graphic is displayed below?

A.

 Work breakdown structure

B.

Context diagram

C.

Control chart

D.

Pareto diagram

An example of a group decision-making technique is:

A.

nominal group technique

B.

majority

C.

affinity diagram

D.

multi-criteria decision analysis

Which tool or technique used in the Control Procurements process can be conducted during the
execution of the project to verify compliance with deliverables?

A.

Procurement documents

B.

Inspection and audits

C.

Estimate budget

D.

Risk register

Job satisfaction, challenging work, and sufficient financial compensation are values related to
which interpersonal skill?

A.

 Influencing

B.

Motivation

C.

Negotiation

D.

Trust building

The following is a network diagram for a project.

The shortest non-critical path for the project is how many days in duration?

A.

10

B.

12

C.

14

D.

16

The following is a network diagram for a project

The critical path for the project is how many days in duration?

A.

10

B.

12

C.

14

D.

17

The component of the human resource management plan that includes ways in which team
members can obtain certifications that support their ability to benefit the project is known as:

A.

recognition and rewards

B.

compliance

C.

staff acquisition

D.

training needs