The purpose of the Project Communications Management Knowledge Area is to:

A.

Monitor and control communications throughout the entire project life cycle.

B.

Maintain an optimal flow of information among all project participants.

C.

Develop an appropriate approach for project communications.

D.

Ensure timely and appropriate collection of project information.

Processes in the Initiating Process Group may be completed at the organizational level and be
outside of the project's:

A.

Level of control.

B.

Communication channels.

C.

Scope.

D.

Strategic alignment.

At the completion of a project, a report is prepared that details the outcome of the research
conducted on a global trend during the project. Which item did this project create?

A.

Result

B.

Product

C.

Service

D.

 Improvement

Power, urgency, and legitimacy are attributes of which stakeholder classification model?

A.

Salience

B.

Influence/impact

C.

Power/interest

D.

Power/influence

Through whom do project managers accomplish work?

A.

Consultants and stakeholders

B.

Stakeholders and functional managers

C.

Project team members and consultants

D.

Project team members and stakeholders

Which quality tool may prove useful in understanding and estimating the cost of quality in a
process?

A.

Checksheets

B.

Histograms

C.

Flowcharts

D.

Control charts

The following is a network diagram for a project

The total float for the project is how many days?

A.

5

B.

9

C.

12

D.

14

Retreating from an actual or potential conflict or postponing the issue to be better prepared or to
be resolved by others describes which of the five general techniques for managing conflict?

A.

 Smooth/accommodate

B.

Withdraw/avoid

C.

Compromise/reconcile

D.

Force/direct

Specification of both the deliverables and the processes is the focus of:

A.

Change control

B.

Configuration control

C.

Project monitoring and control

D.

Issue control

Which output of Project Cost Management consists of quantitative assessments of the probable
costs required to complete project work?

A.

Activity cost estimates

B.

Earned value management

C.

Cost management plan

D.

Cost baseline

While processes in the Planning Process Group seek to collect feedback and define project
documents to guide project work, organizational procedures dictate when the project planning:

A.

 ends.

B.

begins.

C.

delays.

D.

deviates.

A stakeholder expresses a need not known to the project manager. The project manager most
likely missed a step in which stakeholder management process?

A.

Plan Stakeholder Management

B.

Identify Stakeholders

C.

Manage Stakeholder Engagement

D.

 Control Stakeholder Engagement