Advanced-Administrator Practice Test Questions

219 Questions


The sales department has asked to limit access to the Amount field on the Opportunity to only tnose users. In the sales department and on the executtve team, Northern Trail Outfitters uses six custom profiles including Sales User. Marketing user, call Center user. Executive User Sales Manager user, ana call Center Manager user. Field level access is removed from three or the profiles In the sandbox.
What action should an administrator take to make sure this change is in production?


A. Create a sandbox template and push it to production to reflect the update.


B. Manually restrict access to this field for each profile via Setup Just like the sandbox.


C. Deploy a change set from tht sandbox to prodUGBOffl including the Amount field with all the custom profiles.


D. Process a change set with the profiles that should no longer have access to the field.





C.
  Deploy a change set from tht sandbox to prodUGBOffl including the Amount field with all the custom profiles.

Explanation: A change set is a tool that allows you to send customizations from one Salesforce org to another. A change set can contain components such as objects, fields, profiles, permission sets, workflows, and more. You can use change sets to migrate changes from a sandbox org to a production org or between two sandbox orgs that are affiliated with the same production org. In this case, you can deploy a change set from the sandbox to production that includes the Amount field and all the custom profiles that need access to it. This way, you can update the field-level security settings for the field on each profile in one deployment.

Support staff at Cloud Kicks work on multiple accounts and opportunities at the same time, Currently, they are switching between browser tabs, which is tedious and confusing. Support managers put in a request for a better agent experience.
What should an administrator recommend?


A. Create a screen flow to pull all related opportunities onto one page.


B. Enable Subtab Record Browsing in the Setup menu.


C. Configure Split Lit Views.


D. Implement Service Console.





D.
  Implement Service Console.

Explanation: Implement Service Console is what the administrator should recommend to support staff at Cloud Kicks for a better agent experience. Service Console is a Salesforce app that provides a unified interface for agents to manage multiple customer interactions and records at once. Service Console can help agents work more efficiently and productively by providing features such as tabs, subtabs, list views, related lists, highlights panel, interaction log, macros, keyboard shortcuts, and more

AW Computing has several service plans it offers with its laptops. Management wants the sales team to focus on bringing in new business and to have the creation of the renewal opportunity for the service plans happen automatically.
What approach should the administrator take to automate the renewal process7


A. Configure a time-based workflow to send an email reminder to the sales rep when the service plan expires.


B. Create a dynamic Lightning page with rich text to remind the rep to create a renewal opportunity when the opportunity is closed won.


C. Create a validation rule to prevent the rep from closing the opportunity until a renewal is associated.


D. Configure a flow that will create the renewal based on the closed-won date and opportunity line items.





D.
  Configure a flow that will create the renewal based on the closed-won date and opportunity line items.

Explanation: To automate the renewal process for service plans, AW Computing should configure a flow that will create the renewal based on the closed-won date and opportunity line items. A flow is a tool that can automate complex business processes by executing logic, interacting with Salesforce database, calling Apex classes, and guiding users through screens. A flow can be triggered by various events, such as when an opportunity is closed won.

AW Computing uses a custom Invoice object to track invoices related to accounts. The administrator wants to use roll-up summary fields to view high-level information at a glance on the account record.
Which two considerations should an administrator remember about roll-up summary fields? Choose 2 answers


A. Roll-up types include COUNT, SUM, and AVG.


B. Roll-up summary fields are created on the master side of a master-detail relationship.


C. Roll-up summary fields prevent the conversion of a master-detail relationship to a lookup.


D. Rollup fields are calculated prior to save.





A.
  Roll-up types include COUNT, SUM, and AVG.

B.
  Roll-up summary fields are created on the master side of a master-detail relationship.

Explanation: Two considerations that the administrator should remember about roll-up summary fields are:
Roll-up types include COUNT, SUM, and AVG. A roll-up type is a function that determines how the data from the child records is aggregated and displayed on the parent record. The available roll-up types are COUNT, which counts the number of child records; SUM, which adds up the values of a numeric field on the child records; AVG, which calculates the average value of a numeric field on the child records; MIN, which displays the lowest value of a field on the child records; and MAX, which displays the highest value of a field on the child records.
Roll-up summary fields are created on the master side of a master-detail relationship. A master-detail relationship is a type of relationship that links two objects together such that the master object controls certain behaviors of the detail object, such as security and deletion. A roll-up summary field is a type of field that displays a value that is calculated from child records related to a parent record.
Roll-up summary fields can only be created on the master object of a master-detail relationship or on a lookup relationship if it is set as required.
The other two options are incorrect because:
Roll-up summary fields do not prevent the conversion of a master-detail relationship to a lookup. They only prevent it if they reference a formula field that includes another relationship.
Rollup fields are not calculated prior to save. They are calculated after save and may take some time to update.

The Cloud Kicks security team has seen an increase in unattended device attacks, where hackers can view sensitive information when users leave devices unlocked in public settings. The security team wants to ensure Salesforce data cannot be viewed after 10 minutes of inactivity.
What is the recommended security setting to configure?


A. Enforce login IP ranges on every request.


B. Lock sessions to the domain in which they were first used


C. Require a high assurance session


D. Force logout on session timeout.





D.
  Force logout on session timeout.

Explanation: Force logout on session timeout is the recommended security setting to configure because it prevents users from resuming their sessions after they time out due to inactivity, which reduces the risk of unauthorized access to Salesforce data from unattended devices.

The administrator at Cloud Kicks (CK) is troubleshooting why users are missing expected email alerts from an automated process. The investigation shows that CK is hitting its daily limit.
What should the administrator review to resolve the issue?


A. Email Logs


B. HTML Email Status Report


C. Notification Delivery Settings


D. Outbound Messages





A.
  Email Logs

Explanation: Email logs provide information about email delivery, such as the sender, recipient, date and time, delivery status, and any error messages. The administrator can use email logs to troubleshoot why users are missing expected email alerts and identify which emails are hitting the daily limit.

Management at Ursa Major Solar wants to understand how many accounts have opportunities in the overall pipeline.
What should the administrator use to create a report showing all open opportunities and the total number of accounts represented?


A. The row count on a summary report grouped by account name


B. A Cross Filter selecting opportunities with accounts


C. A custom report type showing opportunities with accounts


D. The Show Unique Count option on the account name column





D.
  The Show Unique Count option on the account name column

Explanation: The Show Unique Count option on the account name column will create a report showing all open opportunities and the total number of accounts represented. This option will count each account only once, even if it has multiple opportunities. The report can be grouped by account name or any other field to show more details.

Universal Containers' support team wants to use Salesforce Knowledge to allow customers and the support team to have access to the product documentation. There are many different types of documentation with usage across the globe.
What feature should the administrator configure?


A. Enable the Case Feed.


B. Create article types.


C. Define data categories and visibility.


D. Setup record types and page layouts.





C.
  Define data categories and visibility.

Explanation: Data categories and visibility are features that allow you to organize and control access to your Salesforce Knowledge articles based on different topics or criteria. Data categories are logical groupings of articles that reflect your business needs and processes. You can create a data category group and assign it to one or more article types, and then create data categories and subcategories within that group. Data category visibility is a setting that determines which data categories users can access based on their profiles or permission sets. You can use data categories and visibility to provide relevant and appropriate product documentation to your customers and support team.

A user at Ursa Major Solar is experiencing a flow error while trying to process a record to the next status. The users with the same access can process records without any errors.
What should the administrator do to troubleshoot the issue?


A. Use the flow debug option and set the selection to Run as another user.


B. Grant the user more data access by moving them higher in the role hierarchy.


C. Change the flow to run as System Context Without Sharing - Access All Data.


D. Grant the user the Modify All permission to ensure they have full system access.





A.
  Use the flow debug option and set the selection to Run as another user.

Explanation: The flow debug option is a tool that allows you to test and troubleshoot your flow by running it in debug mode and inspecting the values of variables and resources at each step. You can also set the debug mode to run as another user and see how the flow behaves for different users with different permissions and settings. In this case, using the flow debug option and setting the selection to run as another user can help identify why one user is experiencing a flow error while others are not.

Administrator has been tasked with creating a new custom field on the Account object called Government Der. The compliance department has determined that this field contains sensitive Information and needs to be encrypted using Classic Encryption.
How will this impact users when reading, editing, or reporting on Accounts?


A. Encrypted fields are unable to be used the report criteria or list views filters.


B. Users will need the View Encrypted Data permission to edit the field.


C. Encrypted fields can be added to a list view and rule filters.


D. Users with the View Encrypted Data permission can see the field, regardless of Field- Level Security.





A.
  Encrypted fields are unable to be used the report criteria or list views filters.

A new administrator at Cloud Kicks has reported that they are unable to use outbound change sets as requested.
What permission should be reviewed to determine if it is missing from the administrator user or profile?


A. Create and Upload Change Sets


B. Modify Metadata Through Metadata API Functions


C. Deploy Change Sets


D. API Enabled





A.
  Create and Upload Change Sets

Explanation: To use outbound change sets, a user needs to have the Create and Upload Change Sets permission on their profile or permission set. This permission allows users to create change sets in a sandbox or Developer Edition organization and upload them to another organization.

At Ursa Major Solar, several different planetary teams handle leads depending on which planet the lead is coming from. While most of the teams only need a few fields filled out to work the lead, the Jupiter team requires additional information to be filled out, such as which moon the lead is coming from. The administrator needs to automate which team is allocated the lead record based on the planet and ensure that every team has all of the information they need.
Which two features will satisfy these requirements? Choose 2 answers


A. Assignment Rules


B. Validation Rules


C. Matching Rules


D. Workflow Rules





A.
  Assignment Rules

B.
  Validation Rules


Page 7 out of 19 Pages
Previous