An administrator at Clod Kicks has build a flow that delivers status update email to
customers. Recently, there’s been an increasae in support cases from customers reporting
they had not received the email.
Where should the administrator look to investigate the issue?
A. Paused Flow Interviews
B. Process Automation Setting
C. Email Logs
D. Setup Audit Trail
Explanation: Email logs are files that provide information about email delivery and activity in your Salesforce org. Email logs contain details such as sender, recipient, subject, date, status, error code, and more for each email sent or received within a specified time range. You can use email logs to investigate issues with email delivery or performance in your org. In this case, you can use email logs to check if the status update emails were sent successfully or if there were any errors or failures.
Users at Ursa Major Solar want to create complex dashboards with supporting charts
based on data to come from a variety of sources, some of which live on the Internal
company shared drives.
Which product should the administrator recommend to meet the users' needs?
A. Lightning Dashboard Builder
B. Report Bulkier
C. List views
D. Tableau CRM
Explanation: Tableau CRM is a product that allows users to create complex dashboards with supporting charts based on data from a variety of sources, some of which live on internal company shared drives. Tableau CRM can connect to external data sources using connectors or dataflows and store the data in datasets within Salesforce. Tableau CRM can also use artificial intelligence and machine learning to provide insights and recommendations based on the data
A user at Cloud Kicks has informed the administrator that they are unable to log in to
Salesforce via multi-factor authentication.
Which two area should the administrator review to understand potential root causes?
Choose 2 answers
A. Identity Verification History
B. Login History
C. Debug Logs
D. Setup Audit Trail
Explanation: Identity Verification History is a tool that tracks the verification methods used by users when they log in to Salesforce via multi-factor authentication. It can help identify any issues or errors related to verification methods such as email, phone, or app. Login History is a tool that tracks the login attempts and status of users who access Salesforce. It can help identify any issues or errors related to login credentials, IP addresses, browser types, or locations.
Select power users want the ability to make configuration changes to a specific custom
object.
What tool should the administrator assign to the power users to enable this?
A. View Setup and Configuration
B. Delegated Administration
C. Sharing Rule
D. Modify All Data
Explanation: Delegated Administration is a feature that allows administrators to delegate some administrative tasks to other users without giving them full access to Setup. Delegated administrators can manage users and assign permissions for specific custom objects, tabs, apps, and fields. This can help reduce the workload of the system administrator and empower power users to make configuration changes to a specific custom object
Sales teams at Cloud Kicks ask each visiting customer to fill out a form that capturing their
contact information and some basic footwear preferences. This information is saved to a
spreadsheet and used by the sales team to alert their contacts when new shows are added
to the inventory that matches their preferences. The sales team wants to be able to track
this in Salesforce and see the information when viewing the contact
Record.
Which two ways should the administrator configure this requirement?
Choose 2 answers
A. Data Loader
B. Lookup Field
C. Lightning Object Creator
D. Schema Builder
Explanation: Data Loader is a tool that allows administrators to import, export, insert, update, delete, or upsert records in Salesforce using CSV files. Data Loader can handle large data sets and complex data transformations. Data Loader can be used to import records for a custom object from a spreadsheet. Lightning Object Creator is a tool that allows administrators to create custom objects in Salesforce from spreadsheets. Lightning Object Creator can automatically map spreadsheet columns to fields and create relationships between objects. Lightning Object Creator can be used to create a custom object from a spreadsheet and import records at the same time.
When should an administrator consider when using Person Accounts'
A. In a complex business model and the users find it easiest to record Opportunity information on Contacts rather than Accounts.
B. In a B2B business model and is selling to the primary contact at a business organization.
C. In a B2C business model and the consumer is the intended recipient of sates and marketing attention.
D. In a business model that needs a separate Contact and Account to be included on all Case records submitted.
Explanation: An administrator should consider using Person Accounts when they have a B2C business model and the consumer is the intended recipient of sales and marketing attention. Person Accounts allow administrators to store information about individual consumers without requiring a separate account record for each contact.
AW Computing has implemented the Contacts to Multiple Accounts functionality. Users
should be able to distinguish between contacts and related contacts.
What should the administrator do to configure the account page layout?
A. Display both the contacts and the related contacts related lists.
B. Display the related accounts related list on the page layout.
C. Display the related contacts related list and add the direct field.
D. Display the contacts related list and add the related field.
Explanation: Displaying the related contacts related list and adding the direct field will allow users to distinguish between contacts and related contacts. The related contacts related list shows all contacts that are related to an account, either directly or indirectly. The direct field indicates whether a contact is directly associated with an account or not. By adding this field to the related list, users can easily see which contacts are direct and which are not.
An administrator has a request to write a report listing accounts that have sales from this year and that have a completed activity in the last 30 days.
What reporting feature should the administrator employ to provide only the list of accounts,
without listing the details of the opportunities?
A. Joined Report
B. Cross-Filter
C. Summary Report
D. Filter Logic
Explanation: A cross-filter lets you filter records based on related objects and their fields. For example, you can filter accounts that have at least one opportunity from this year and at least one completed activity in the last 30 days.
AW Computers has enabled the feature for Contact to multiple Accounts. A rep is trying to
remove the primary Account from a Contact but Is unable to do so. The administrator has
already updated the page layout to no longer require an Account.
What could be the issue?
A. A primary Account relationship Is required on a Contact regardless of the page layout settings
B. The Contact has Indirect relationships to other Accounts.
C. The Account Contact relationship record needs to be deleted first In order to disassociate Contact from the Account
D. Private Contacts need to be enabled in Setup.
AW Computing wants to create a process to assign accounts to different salespeople
based on the annual revenue…. of the company. The administrator has decided to create a
flow.
Which two consideration should the administrator make sure to remember when creating
the flow? Choose 2 answers
A. Use a Get Record component instead of hard coding record IDs
B. The running user of a flow is the user that last saved the flow.
C. Update record elements should be placed outside the flow loop.
D. Update Record elements should be placed inside the flow loop.
Explanation: Using a Get Record component allows the flow to dynamically retrieve records based on criteria or record IDs without hard coding them. This makes the flow more flexible and maintainable. Updating record elements outside the flow loop prevents unnecessary DML operations and reduces the risk of hitting governor limits.
An administrator at Cloud Kicks has been asked to reduce the file size of full data exports
in order to have quicker exports.
Which three recommendations should the administrator make?
Choose 3 answers
A. Reduce the amount of objects per export.
B. Request a backup file every 5 days.
C. Deselect 'Include images, documents, and attachments' in the export.
D. Unselect the recycle bin in the object export option.
E. Keep deleted record counts to a minimum.
Explanation:
Three recommendations that the administrator can make to reduce the file size of full data
exports are:
Reduce the amount of objects per export. By selecting only the objects that are
necessary for the backup and excluding the ones that are not, you can reduce the
number of files and records that are exported and decrease the file size.
Deselect ‘Include images, documents, and attachments’ in the export. By
unchecking this option, you can exclude the files that are stored in Salesforce as
images, documents, or attachments from the export. These files can take up a lot
of space and increase the file size significantly.
Keep deleted record counts to a minimum. By emptying the recycle bin regularly or
using hard delete options, you can reduce the number of deleted records that are
included in the export. Deleted records are still counted as part of the export limit
and can increase the file size.
The other two options are incorrect because:
Requesting a backup file every 5 days does not reduce the file size of each export.
It only increases the frequency of exports and may cause more storage issues.
Unselecting the recycle bin in the object export option does not reduce the file size
of full data exports. It only applies to individual object exports and not to weekly or
monthly exports.
Cloud Kicks is looking for a way to back up its data dally.
What should the administrator recommend?
A. Set up Salesforce's Data Export Service and store the data In the target destination.
B. Extract the data with the Import Wizard and push it to the target destination.
C. Schedule a report and have the data emailed to the admin to put In the target destination.
D. Use an ETL tool that can be scheduled to extract the data ard push it to the target destination.
Explanation: Salesforce’s Data Export Service is a tool that allows you to export your organization’s data to a set of comma-separated values (CSV) files and store them in a backup location of your choice. You can schedule this service to run weekly or monthly and receive an email notification when your files are ready to download. This is one way to back up your data daily without using any external tools or services.
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