Sales reps at AW Computing hove been reporting that contact phone numbers sometimes
revert book to on old value after being updated.
What should the administrator do to resolve this issue?
A. Schedule Apex jobs.
B. Delete all workflow rules.
C. Add an invocable process.
D. Consolidate automation tools.
Explanation: One possible cause of unexpected changes to record values is having multiple automation tools that update the same field on the same object. This can create conflicts and overwrite each other’s values. To resolve this issue, the administrator should consolidate automation tools and use only one tool per object and field combination. This can help avoid confusion and ensure consistent results.
An administrator at Universal Containers has been asked by the compliance team to
understand end track various sensitivity levels for its data In Salesforce. The administrator
has enabled Data Classification end configured appropriate sensitivity levels. The
compliance team would Ike a report showing field level sensitivity and classification.
What should the administrator recommend?
A. Run the standard Data Classification report.
B. Create a custom Entity Definition and Held Definitions report type.
C. Use the Data Classification Metadata list view.
D. Configure a custom Data Classification and Metadata report type.
Explanation: Run the standard Data Classification report is what the administrator should recommend to the compliance team. Data Classification is a feature that allows administrators to flag where sensitive information is stored in Salesforce by assigning sensitivity and classification levels to fields. Data Classification also provides a standard report that shows field level sensitivity and classification for all fields in an org. The administrator can run this report and share it with the compliance team to meet their requirement.
AW Computing organizes Its sales regions as East, Central, and West. Each region has
sales reps, a sales director, and sales operations members. The organization-wide default
for all objects is set to Private. Members of the operations team for the East region need
access to all the accounts and opportunities in the region.
How should the administrator configure this requirement?
A. Instruct the operations team members to add themselves to the account teams.
B. Share an Opportunity sharing the with a public group containing the East operations profile.
C. Assign to a role in the role hierarchy positioned above the East sales director.
D. Utilize territory management to add the operations team to the East territory.
Explanation: Territory management is a feature that allows you to grant access to accounts and opportunities based on criteria such as geography, industry, product line, or customer size. A territory is a grouping of accounts and users that represents a market segment or business unit. In this case, the administrator should utilize territory management to add the operations team to the East territory, which contains all the accounts and opportunities in the East region. This way, the operations team members can access all the records in their territory regardless of who owns them or what the organization-wide default is.
users at Northern Trail Outfitters have a lot of fields on their new account records because
they track their accounts and competitors on the Account object. For accounts created for
customers, they need access to different fields than the accounts used to track
competitors. For partner accounts, they need different values in the Industry field.
What should the administrator use to resolve the issues?
A. Business Processes
B. Required Fields
C. Flow Builder
D. Record Types
Explanation: record types allow administrators to offer different business processes, picklist values, and page layouts to different users based on their profiles. By using record types for accounts and contacts at AW Computing, administrators can track their accounts and competitors on different record types with different fields on their page layouts. For partner accounts, they can also use record types to specify different values in the Industry picklist field.
The sale VP notices several sales reps generating a contract too early in the sales stage.
The help correct this Behavior, the has requested the Create Contract button only be
available when the opportunity reach… negotiation stage.
How should the administrator meet this requirement?
A. Create a validation rule.
B. Configure dynamic action.
C. Create a custom permission.
D. Modify page layout.
Explanation: Dynamic actions are a way to conditionally display actions on a record page based on criteria such as field values, user profile, device type, or record type. Dynamic actions can help streamline the user interface and guide users to take the right actions at the right time. Dynamic actions can be used to show or hide the Create Contract button based on the opportunity stage value
What would prevent a user from syncing a quote with an opportunity?
A. The quote has a validation rule preventing it from being updated.
B. Another quote is already synced with the opportunity and is awaiting approval.
C. Another quote is already synced with the opportunity.
D. The quote has already passed its expiration date.
Explanation: Another quote is already synced with the opportunity will prevent a user from syncing a quote with an opportunity. Only one quote can be synced with an opportunity at a time. If a user tries to sync another quote, they will get an error message saying that the opportunity already has a synced quote.
Cloud Kicks has just released a new Process Builder on the Account in production. The
end users keep getting error messages that prevent them from completing their updates to
the Account.
Which three things should the administrator do to resolve this issue?
Choose 3 answers
A. Review the Error Email for the Process Builder and rectify the issues.
B. Manually make the updates to the Account as the logged-in user.
C. Deactivate the Process Builder in production.
D. Have the users refresh the Account page so they get the current Process Builder.
E. Fix the Process Builder in a sandbox and migrate the change to production.
The sales team at Cloud Kicks is noticing that sales reps are misusing the new Screen
Flow tool for data entry, since they are viewed the initial screen after clicking finish.
What should the administrator do to fix this?
A. Use a lightning action to redirect the user
B. Create a new flow to redirect the user when the other flow finishes.
C. Add a trigger to redirect the user to a new page.
D. Update the flow with a local redirect action
Explanation: A lightning action is a type of quick action that can invoke a Lightning component, a Visualforce page, or a URL. The administrator can use a lightning action to redirect the user to a different page after they finish the screen flow. This way, the user will not see the initial screen again and will not misuse the flow tool.
What should the administrator consider before enabling Person Accounts?
A. Person Account cannot be disabled.
B. Person Account requires less data storage.
C. Person Account and Business Accounts cannot be in the same sharing model.
D. All standard Account news can be converted to Person Account field.
Explanation: Person Account cannot be disabled is something that the administrator should consider before enabling Person Accounts. Person Accounts are a special type of accounts that allow storing information about individual people who are not associated with an organization or business account. Once Person Accounts are enabled, they cannot be disabled or removed from the org without contacting Salesforce support
The administrator at Universal Containers does a soft launch of the Salesforce
Authenticator app and allows users to optionally use it to log In. The administrator would
now like to look at how many users have successfully used it since It was rolled out.
What are two ways the administrator can get this Information?
Choose 2 answers
A. Create a new view In Identity Verification History, specifying Method.
B. Open the Login Access Policies In Setup which shows how many users are using MFA.
C. Run a session setting report, specifying login methods by user.
D. Export Login History and filter based off of Authentication Method Reference,
Explanation:
Salesforce Authenticator is an app that adds an extra layer of security for logging into
Salesforce by requiring users to verify their identity using their mobile device after entering
their username and password on Salesforce login page. To see how many users have
successfully used Salesforce Authenticator since it was rolled out, an administrator can use
two methods:
A) Create a new view In Identity Verification History, specifying Method.
Identity Verification History is a tool that shows information about each identity verification
event for users in your org, such as the date and time, the verification method used, the IP
address, and the status of the verification. By creating a new view in Identity Verification
History and specifying the method as Salesforce Authenticator, an administrator can see
how many users have used the app to verify their identity when logging in.
D) Export Login History and filter based off of Authentication Method Reference.
Login History is a tool that shows information about each login attempt for users in your
org, such as the date and time, the username, the source IP address, the login type, and
the status of the login. By exporting Login History as a CSV file and filtering based on the
Authentication Method Reference column, an administrator can see how many users have
used Salesforce Authenticator as their authentication method when logging in.
AW Computing is conducting an audit and wants to understand how many objects have
been shared as public externally.
which tool should the administrator use to quickly obtain this details?
A. Security Health Check
B. Setup Audit Trail
C. Session Security Settings
D. Object Manager
Explanation: The data masking tool is a tool that allows you to mask sensitive data in your full sandbox by replacing it with fictitious data. This can help you protect your data privacy and comply with regulations while testing in a realistic environment. You can use the data masking tool to mask data for standard and custom objects, including person accounts, and choose from different masking formats and options.
Cloud Kicks has organization-wide snaring defaults on the opportunity set to prvete.
However, members of the finance team need to see closed won opportunities. The Drama
team members all have roles under the finance director, while the sales team members
have roles under the sales marager.
Which two options should the administrator use to meet these criteria?
Choose 2 answers
A. Share with roles and subordinates of the finance cirector role.
B. Make an owner-based sharing rule where the wnn field - true.
C. Create a criteria-based sharing rule where the won field = true.
D. Select all opportunities owned by the sales manager role.
Explanation:
Two options that the administrator should use to meet these criteria are:
Share with roles and subordinates of the finance director role. This option allows
you to grant access to records based on the role hierarchy of your org. You can share records with users who are in a specific role or in roles below that role in the
hierarchy. In this case, you can share records with roles and subordinates of the
finance director role, which includes all the members of the finance team.
Create a criteria-based sharing rule where the won field = true. This option allows
you to grant access to records based on certain field values or formulas. You can
create a criteria-based sharing rule on opportunities that grants access to records
where the won field is true, which means that the opportunity stage is closed won.
The other two options are incorrect because:
Make an owner-based sharing rule where the won field = true is not an option
because owner-based sharing rules do not allow you to specify field values or
formulas as criteria. Owner-based sharing rules only allow you to share records
based on who owns them or what role or group they belong to.
Select all opportunities owned by the sales manager role is not an option because
it does not meet the criteria of sharing all closed won opportunities. It only shares
opportunities that are owned by users who are in the sales manager role,
regardless of their stage.
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