Topic 1, Volume A
Describe the difference between an email template and a mail merge template:
Answer: Mail Merge - done in outside application, paper-driven
Email Template- sent from the application via email
Describe the differences between Case and an If function?
Answer: Case Checks a given expression against a series of values. If the expression is equal to a
value, returns the corresponding result. If it is not equal to any values, it returns the else _result
IF Determines if expressions are true or false.
Returns a given value if true and another value if false
Describe the differences between Visual force and s-controls?
Answer: S-Controls:
1. Written in Ajax and run on the client
2. Hard-coded - can't reuse
3. Logic and presentation mixed
Visual Force:
1. Written in HTML& Apex, run on the server
2. Component model - can reuse code
3. Logic and presentation separated
Describe the properties and considerations for Master Detail Relationship records/fields.
Answer: The relationship field is required on all detail records.
Once the value of the relationship field has been saved, it cannot be changed.
The ownership and sharing of a detail record are determined by the master record.
When a user deletes the master record, all detail records are deleted.
You can create rollup summary fields on the master record to summarize the detail records.
Describe the some symptoms of a sharing model that is too private.
Answer: 1. Lots of duplicate records
2. Users consistently have to manually share records
3. There are a large number of sharing rules
4. Admins have lots of requests for more record access
Describe the use cases for Delegated Administration
Answer: Create /edit users and reset passwords
Create default sales teams
Create personal groups for users
Assign users to specified profiles
Login as a user who has granted login access
Manage custom objects
They help to assign routine admin tasks to others
Take the weight off of other Application
Describe what Delegated Administrators CAN do:
Answer: 1. Create and edit users
2. Reset passwords
3. Create default sales teams
4. Create personal groups for users
5. Assign users to profiles
6. Login as a user who has granted login access
32. Describe what Delegated Administrators CANT do:
Answer: 1. Create new profiles
2. Add fields
A developer wants to create a mashup to display a contact's location using Google Maps. Which
of the following is not a necessary step in developing this mashup?
A.
Deciding on the parameters needed for submission.
B.
Creating an S-control to pass the URL to Google Maps.
C.
Creating a URL with merge fields to pass to Google Maps.
D.
Coding the HTML/JavaScript in an S-control to retrieve the results.
Coding the HTML/JavaScript in an S-control to retrieve the results.
Explain the 4 primary steps in the typical de-dupe process
Answer: 1. Establish what qualifies as a duplicate.
2. Find a common identifier.
3. Determine which other fields and methods can be used to de-dupe.
4. Merge the losing records into the winning record.
Find the correct sequence of definitions:
1. Data migration
2. Data management
3. Data enrichment
4. Data cleansing
5. Data de-duplication
A.
Creating format consistency, remove bad data, consolidating sources
B.
process of transferring data from one repository to another
C.
identifying and merging duplicate records
D.
systematic collection, organization, and analysis of data
E.
improving existing data by linking additional data sources
F.
1B, 2D, 3E, 4A, 5C
G.
1C, 2D, 3E, 4B, 5A
H.
1A, 2D, 3E, 4C, 5B
I.
1B, 2D, 3C, 4A, 5E
J.
1B, 2C, 3D, 4A, 5E
Creating format consistency, remove bad data, consolidating sources
How can you create a separate dashboard for each user and have it only visible to that user?
Answer: Clone the dashboard and put it in a separate folder that is only accessible to that user.
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