220-1101 Practice Test Questions

849 Questions


Topic 1: Exam Pool A

A user in a medical office contacts a technician regarding a printer that is used to print A4- sized labels. After the labels are printed, they mistakenly contain white space in the middle of the page. Which of the following would MOST likely be the cause?


A. Contaminated fuser


B. Worn rollers


C. A misfeed


D. Page orientation





D.
  Page orientation

Explanation: The most likely cause of the issue is that the page orientation is incorrect. The printer may be set to print labels in a different orientation than the orientation of the label sheet1.

A technician is troubleshooting a laptop that sometimes fails to charge. The technician has already tested the power adapter and determined the connection is good. Which of the following is the most likely cause of the issue?


A. Defective DC jack


B. Failing cooling fan


C. Bad memory


D. Overheating CPU





A.
  Defective DC jack

Explanation: When a laptop sometimes fails to charge despite a good power adapter connection, the most likely issue is a defective DC jack. The DC jack, where the power adapter plugs into the laptop, can become loose or damaged over time, leading to intermittent or failed charging. Cooling fan issues, bad memory, or an overheating CPU would typically lead to different symptoms such as overheating, system crashes, or performance issues, not charging problems.

A user is receiving many unsolicited emails. Which of the following controls can be configured to best reduce these types of emails?


A. Load balancer


B. Spam gateway


C. Mail forwarding


D. Proxy servers





B.
  Spam gateway

Explanation: A spam gateway filters unsolicited emails at the server level, significantly reducing spam before it reaches user inboxes.
✑ Why Not A (Load balancer): Load balancers distribute traffic but don’t filter spam.
✑ Why Not C (Mail forwarding): Forwarding doesn’t filter spam.
✑ Why Not D (Proxy servers): Proxies control web traffic, not email filtering.
CompTIA A+ Exam Reference: Core 2 (220-1102), Section 2.10, email security controls.

Which of the following allows for a beam of light to transmit data through a flexible cable?


A. Coaxial


B. HDMI


C. Thunderbolt


D. Single-mode fiber





D.
  Single-mode fiber

A technician powers on a PC and its monitor and sees the following error message:
No input signal detected
The display lights on the computer are on. Which of the following is a possible solution?


A. Changing the BIOS settings


B. Changing the connector setting on the monitor


C. Checking the power plug on the monitor


D. Checking the power plug on the PC





B.
  Changing the connector setting on the monitor

Explanation: Changing the connector setting on the monitor is a possible solution for a PC and its monitor that display the error message "No input signal detected". This error can be caused by an incorrect input selected on the monitor, so changing the connector setting to the correct input should resolve the issue.

References: CompTIA A+ Certification Exam
Objectives 1001, 1.10
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Regenerate response
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A user connects a laptop to a conference room audiovisual system using a VGA cable. The TV displays the image correctly, but the audio is not working. Which of the following will most likely resolve the issue?


A. Replacing the VGA cable


B. Switching inputs


C. Using HDMI to connect


D. Restarting the audiovisual system





C.
  Using HDMI to connect

Explanation:
VGA (Video Graphics Array) cables transmit analog video signals only and do not carry audio signals. When a user connects a laptop to an audiovisual system using a VGA cable, the lack of audio is due to VGA's inability to transmit sound. Switching to an HDMI (High- Definition Multimedia Interface) cable, which supports both audio and video signals, will most likely resolve the issue by enabling the transmission of sound to the audiovisual system alongside the video. References:
✑ CompTIA A+ Core 1 (220-1101) Exam Objectives, specifically sections related to peripherals and connectors, which would cover the capabilities of different types of cables and connectors, including VGA and HDMI.
✑ Basic understanding of the functionality of common video and audio cables and connectors, emphasizing the distinction between VGA cables, which only support video signals, and HDMI cables, which support both video and audio signals.

An organization has some computers running macOS and some computers running Windows. The computers running macOS also need to run a piece of software that is only available on Windows. Which of the following BEST describes the solution for running Windows software on a computer running macOS?


A. Operating system spoofing


B. Remote software provisioning


C. Indirect software implementation


D. Cross-platform virtualization





D.
  Cross-platform virtualization

Explanation: Cross-platform virtualization would be the best solution for running Windows software on a computer running macOS. This involves running a virtual machine (VM) on the macOS computer, which emulates a Windows environment and allows the Windows software to be installed and run within the VM.
Cross-platform virtualization allows a computer running macOS to run Windows software. It involves creating a virtual machine on the macOS computer and installing a Windows operating system on it. References: CompTIA A+ Certification Exam Guide, Ninth Edition, Chapter 1

A technician is upgrading memory on a laptop that is experiencing performance issues. Which of the following RAM types should most likely be specified for installation?


A. ECCDIMMDDR5


B. High latency DDR5


C. Registered DIMM DDR5


D. SODIMM DDR5





D.
  SODIMM DDR5

Explanation: For laptops, the most common type of RAM used is Small Outline Dual Inline Memory Module (SODIMM) due to its smaller size compared to DIMMs used in desktops. DDR5 is the latest generation of RAM, offering higher speed and efficiency. ECC (Error- Correcting Code) DIMM DDR5 and Registered DIMM DDR5 are typically used in servers and high-end workstations for error correction and stability, not in standard laptops. High latency DDR5 is not a desirable specification for RAM as lower latency is preferred for faster performance.

Which of the following configurations is used to logically segregate computers that are physically connected to the same network?


A. WLAN


B. VPN


C. VPN


D. MAN





C.
  VPN

Explanation: A VLAN (Virtual Local Area Network) is used to logically segment a network, even though devices are physically connected to the same infrastructure. This allows administrators to separate traffic, improve security, and enhance network management without requiring additional hardware. VLANs are configured through network switches and allow for different devices to communicate as if they were on separate physical networks, even though they share the same physical wiring.

A user's mobile phone gets really hot to the touch and does not retain a charge. The user also reports that the phone is very slow, especially while charging. Which of the following is MOST likely causing these symptoms?


A. Broken charging port


B. Digitizer failure


C. CPU overheating


D. Defective battery





D.
  Defective battery

Explanation: A defective battery is the most likely cause of a mobile phone that gets really hot to the touch, does not retain a charge, and is slow while charging. A defective battery can cause the phone to overheat and may also cause performance issues.

References: CompTIA A+ Certification Exam Objectives 1001, 2.14

An office manager reports that a printer is experiencing performance issues. Printouts are smudging when they are handled, and. recently, whenever the manager tries to print oversized documents, the paper jams before anything is printed on it.






A customer is using a satellite internet connection that is experiencing slowness. A technician notices high latency while pinging, but the download test is performing perfectly with very good download speeds. Which of the following represents the NEXT action the technician should perform?


A. Restart the modem and run an online internet connection and speed diagnostic tool.


B. Guide the customer on how to upgrade the internet plan with the provider in order to improve latency.


C. Explain to the customer this is not an issue; this situation is normal for this type of internet connection.


D. Replace the modem because it is not working correctly based on the test result.





A.
  Restart the modem and run an online internet connection and speed diagnostic tool.

Explanation: The technician should restart the modem and run an online internet connection and speed diagnostic tool1. High latency is a common issue with satellite internet connections, and it can cause slow internet speeds2. Restarting the modem can help to resolve the issue1. The technician should also run an online internet connection and speed diagnostic tool to check the connection and speed1. Guiding the customer on how to upgrade the internet plan with the provider in order to improve latency is not likely to be the correct option2.

High latency while pinging can indicate a problem with the modem or the connection between the modem and the satellite. Restarting the modem can often resolve connectivity issues. Running an online internet connection and speed diagnostic tool can help identify any other issues with the connection. Upgrading the internet plan may not resolve latency issues and may not be necessary if the download test is performing perfectly with very good download speeds. High latency is not normal for satellite internet connections, so replacing the modem based on this one test result is premature.
References: CompTIA A+ Certification Exam: Core 1 - Page 102


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